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FREE SHIPPING ON ALL ORDERS $40+

FAQ

Shipping & Returns

Where do you ship to?

We currently only ship domestically! We hope to ship worldwide very soon!

How much is shipping? Or is shipping free?

Shipping for orders over $40 is absolutely free. For orders under $40, we charge a $5.95 shipping and handling fee. Please note prices are listed in USD and TRYWELL is not responsible for customs, duties, or exchange rates on any international order.

When will my order ship?

Orders are usually fulfilled within 1-3 days.

What is your return policy?

We think that you're going to love our products but in case you don't, we offer a 5-day money back guarantee on both opened and unopened bottles. Please contact our support team at cs@dotrywell.com within 5 days of your received order for instructions. Our customers are responsible for paying for the shipping cost to send back returning product.

Do you ship to P.O. Boxes?

Yes, we do ship to P.O. boxes.

Can I track my package?

We will send a shipping confirmation email once your product is on its way and it will include a tracking link to track your package.

How long will it take to get my package?

Once shipped, USA shipments can take 3-5 days and worldwide shipments can take up to 15-20 business days. Due to the current situation, carriers may be delayed with their transit times.

Payment

What method of payment do you accept?

We currently accept all of the main credit cards—Visa, Mastercard and Amex. We also accept PayPal.

What if I want to cancel my order after I already placed?

Please reach out to our customer care team for any order inquiries.

Is my credit card information secure?

Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.

FAQ

Terms of Service

Please read these Terms of Service (collectively with TRYWELL's Privacy Policy [www.olly.com/pages/privacy-policy], the "Terms of Service") fully and carefully before using www.dotrywell.com (the "Site") and the services, features, content, applications, or products offered by TRYWELL LLC ("we", "us", "our" or "Olly") (together with the Site, the "Services"). These Terms of Service set forth the legally binding terms and conditions for your use of the Site and the Services.

Acceptance of Terms of Service.By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Site, you agree to these Terms of Service and all other operating rules, policies and procedures that may be published from time to time on the Site by us, each of which is incorporated by reference and each of which may be updated from time to time without notice to you.Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.These Terms of Service apply to all users of the Services, including, without limitation, registered and unregistered users.Eligibility

You represent and warrant that you are at least 13 years of age. If you are under age 13, you may not, under any circumstances or for any reason, use the Services. We may, in our sole discretion, refuse to offer the Services to any person or entity and change its eligibility criteria at any time. You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party.

Registration

To sign up for the Services, you must register for an account on the Services (an "Account"). You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person's user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.

Content

Definition

For purposes of these Terms of Service, the term "Content" includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. You acknowledge that all Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.

Notices and Restrictions

The Services may contain Content specifically provided by us or our partners and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.

Use License

Subject to these Terms of Service, we grant each user of the Services a worldwide, non-exclusive, non-sublicensable and non-transferable license to use (i.e., to download and display locally) Content solely for purposes of using the Services. Use, reproduction, modification, distribution or storage of any Content for other than purposes of using the Services is expressly prohibited without prior written permission from us. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial use or in any way that violates any third party right.

Availability of Content

We do not guarantee that any Content will be made available on the Site or through the Services. We reserve the right to, but do not have any obligation to, (i) remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service), or for no reason at all and (ii) to remove or block any Content from the Services.

Rules of ConductAs a condition of use, you promise not to use the Services for any purpose that is prohibited by these Terms of Use. You are responsible for all of your activity in connection with the Services.You shall not: (i) take any action that imposes or may impose (as determined by us in our sole discretion) an unreasonable or disproportionately large load on our (or our third party providers') infrastructure; (ii) interfere or attempt to interfere with the proper working of the Services or any activities conducted on the Services; (iii) bypass, circumvent or attempt to bypass or circumvent any measures we may use to prevent or restrict access to the Services (or other accounts, computer systems or networks connected to the Services); (iv) run any form of auto-responder or "spam" on the Services; (v) use manual or automated software, devices, or other processes to "crawl" or "spider" any page of the Site; (vi) harvest or scrape any Content from the Services; (vii) distribute information you know is false, misleading, untruthful, unlawful, or inaccurate, (viii) upload any software viruses or any other computer codes, files, or programs that are designed or intended to disrupt, damage, limit or interfere with the proper function of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any system, data, password or other information of ours or of any third party; or (ix) otherwise take any action in violation of our guidelines and policies.You shall not (directly or indirectly): (i) decipher, decompile, disassemble, reverse engineer or otherwise attempt to derive any source code or underlying ideas or algorithms of any part of the Services (including without limitation any application), except to the limited extent applicable laws specifically prohibit such restriction, (ii) modify, translate, or otherwise create derivative works of any part of the Services, or (iii) copy, rent, lease, distribute, or otherwise transfer any of the rights that you receive hereunder. You shall abide by all applicable local, state, national and international laws and regulations.We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of us, our users and the public.All orders of our products must be for personal use only. By purchasing our products, you hereby agree not to resell or distribute such products for any commercial purposes. If we have reason to believe that your order is not for personal use, we reserve the right to reject or cancel any order that you place.Third Party Services

The Services may permit you to link to other websites, services or resources on the Internet, and other websites, services or resources may contain links to the Services. When you access third party resources on the Internet, you do so at your own risk. These other resources are not under our control, and you acknowledge that we are not responsible or liable for the content, functions, accuracy, legality, appropriateness or any other aspect of such websites or resources. The inclusion of any such link does not imply our endorsement or any association between us and their operators. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website or resource.

Payments & Billing

Paid Services

Certain of our Services, including the purchase of any products offered by us, may be subject to payments now or in the future (the "Paid Services"). Please see our Help / FAQ [www.dotrywell.com] for a description of the current Paid Services. Please note that any payment terms presented to you in the process of using or signing up for a Paid Service are deemed part of this Agreement.

Billing

We use a third-party payment processor (the "Payment Processor") to bill you through a payment account linked to your Account on the Services (your "Billing Account") for use of the Paid Services. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible for errors by the Payment Processor. By choosing to use Paid Services, you agree to pay us, through the Payment Processor, all charges at the prices then in effect for any use of such Paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment provider (your "Payment Method"). You agree to make payments using that selected Payment Method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment.

Payment Method

The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If we, through the Payment Processor, do not receive payment from you, you agree to pay all amounts due on your Billing Account upon demand.

Recurring Billing

Some of the Paid Services, such as the purchase of auto-replacing product or other products, may consist of an initial period, for which there is a one-time charge, followed by recurring period charges as agreed to by you. You will have the ability to specify how regularly you would like to order any auto-replacing products. More information on auto-replacing products can be found at our Help / FAQ page. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. All recurring payments are fully earned upon payment. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, GO TO WWW.DOTRYWELL.COM

Current Information Required

YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE AT WWW.DOTRYWELL.COM. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.

Change in Amount Authorized

If the amount to be charged to your Billing Account varies from the amount you preauthorized (other than due to the imposition or change in the amount of state sales taxes), you have the right to receive, and we shall provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction. Any agreement you have with your payment provider will govern your use of your Payment Method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle.

Auto-Renewal for Subscription Services

Unless you opt out of auto-renewal, which can be done through your Account Settings [WWW.DOTRYWELL.COM], any subscription services, such as any auto-replacing products ("Subscription Services"), you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. To change or resign your Subscription Services at any time, go to Account Settings [WWW.DOTRYWELL.COM]. If you terminate a Subscription Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. All fees related to Subscription Services are fully earned upon payment.

Reaffirmation of Authorization

Your non-termination or continued use of a Paid Service (including Subscription Services) reaffirms that we are authorized to charge your Payment Method for that Paid Service. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to use the Paid Service.

Free Trials and Other Promotions

Any free trial or other promotion that provides access to a Paid Service must be used within the specified time of the trial. You must stop using a Paid Service before the end of the trial period in order to avoid being charged for that Paid Service. If you cancel prior to the end of the trial period and are inadvertently charged for a Paid Service, please contact us at CS@DOTRYWELL.COM

Termination

We may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership. If you wish to terminate your Account, you may do so by following the instructions on the Site or through the Services. Any fees paid hereunder are non-refundable. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Warranty Disclaimer

We have no special relationship with or fiduciary duty to you. You acknowledge that We have no duty to take any action regarding:

which users gain access to the Services;what Content you access via the Services; orhow you may interpret or use the Content.

You release us from all liability for you having acquired or not acquired Content through the Services. We make no representations concerning any Content contained in or accessed through the Services, and we will not be responsible or liable for the accuracy, copyright compliance, or legality of material or Content contained in or accessed through the Services. THE SERVICES AND CONTENT ARE PROVIDED "AS IS", "AS AVAILABLE" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE OR USAGE OF TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. WE, AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, PARTNERS AND CONTENT PROVIDERS DO NOT WARRANT THAT: (I) THE SERVICES WILL BE SECURE OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (II) ANY DEFECTS OR ERRORS WILL BE CORRECTED; (III) ANY CONTENT OR SOFTWARE AVAILABLE AT OR THROUGH THE SERVICES IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (IV) THE RESULTS OF USING THE SERVICES WILL MEET YOUR REQUIREMENTS. YOUR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK.

Indemnification

You shall defend, indemnify, and hold harmless us, our affiliates and each of our and their respective employees, contractors, directors, suppliers and representatives from all liabilities, claims, and expenses, including reasonable attorneys' fees, that arise from or relate to your use or misuse of, or access to, the Services or Content in violation of these Terms of Service, or infringement by you, or any third party using your Account or identity in the Services, of any intellectual property or other right of any person or entity. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with us in asserting any available defenses.

Limitation of Liability

IN NO EVENT SHALL WE, NOR OUR DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICES (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF the greater of (A) fees paid to us for the particular Services during the immediately previous three (3) month period or (B) $500.00.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Jersey, including its conflicts of law rules, and the United States of America. You agree that any dispute arising from or relating to the subject matter of these Terms of Service shall be governed by the exclusive jurisdiction and venue of the state and Federal courts of Newark, New Jersey.

Modification

We reserve the right, in our sole discretion, to modify or replace any of these Terms of Service, or change, suspend, or discontinue the Services (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Site or by sending you notice through the Services, via e-mail or by another appropriate means of electronic communication. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability. While we will timely provide notice of modifications, it is also your responsibility to check these Terms of Service periodically for changes. Your continued use of the Services following notification of any changes to these Terms of Service constitutes acceptance of those changes.

Privacy Policy

TRYWELL LLC. (“TRYWELL”) knows how important privacy is to you and is committed to maintaining your privacy rights. As such, Trywell has adopted this Privacy Policy (this “Policy”) to inform you of how Trywell and third parties acting on its behalf (together with Trywell, “we”, “us”, or “our”), collect, use, disclose, and protect your personal information. This Policy also specifies your rights and explains how you can opt-out of some of our uses and disclosures of your personal information.

PERSONAL INFORMATION WE COLLECT, USE AND DISCLOSE 
We collect, use, and disclose personal information about you solely for business purposes and as specifically stated in this Policy. Please note that when you use the Trywell website (the “Site”), you are consenting to the collection, retention, disclosure, and other uses of your personal information as specified in this Policy. 

Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

Process your order on the Site,Send you notifications about your transaction or shipment, Provide and improve our customer support, Customize, measure, and improve our services, Design our website in consequence of the way visitors use it, Deliver target marketing, service update notices, and promotional offers based on your communication, and assess the success of our marketing and advertising campaigns Complete security checks related to the use of our services and help us screen for potential risk and fraud Contact you by email or by the method selected in your preferences.
Categories of Personal Information We Collect We have collected the following categories of personal information within the last twelve (12) months:Identifiers, such as your name, postal address, email address, social network details, telephone number, or other similar identifiers. This information may be disclosed, as required, to internal and third-party customer support teams, e-commerce platform service providers, analytics and marketing service providers, and health and safety management service providers, or such service providers may collect this information from you when you use the Site or otherwise interact with them.

California Customer Records listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as name, address, telephone number, and contact information. This information is disclosed to internal and third-party customer support teams, e-commerce platform service providers, analytics and marketing service providers, and health and safety management service providers, or such service providers may collect this information from you when you use the Site or otherwise interact with them. As it relates to bank account number, credit card number, debit card number, payment information or any other financial information, such information will be directly collected from you by e-commerce platform service providers and payment processing service providers. Goli’s customer support team may also collect medical information when provided directly by you and may disclose such information to health and safety management service providers as required, or such service providers may collect this information from you when communicating directly with you.

Protected Classification Characteristics under California or federal law, such as age, and gender. This information is disclosed to customer support teams, and analytics and marketing service providers, or such service providers may collect the information from you when you use the Site. As it relates to age, gender, medical conditions, physical or mental disability, pregnancy or childbirth-related medical conditions, genetic information, and any similar information, health and safety management service providers may collect such information from you when communicating directly with you.

Commercial Information, such as products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. This information is disclosed to Goli’s marketing team, e-commerce platform service providers, and analytics and marketing service providers, or such providers may collect such information from you when you use the Site.

Payment and Financial Data, such as any data that is needed in order to fulfil an order, or that you use to make a purchase, such as your debit or credit card details (cardholder name, card number, expiration date, etc.) or other forms of payment (if such are made available). Such payment and financial data is handled by Trywell and the payment processing provider(s) in a manner compliant with applicable laws, regulations and security standards.

Internet/Network Information, such as browsing history, search history, IP address, device identifier, browser type, operating system, the data and time of your visit on the Site, and information related to your interaction with advertisements, the Site, and emails sent to you. This information is disclosed to Trywell's marketing team and analytics and marketing service providers, or such providers may collect such information from you when you use the Site.

Geolocation Data, such as location information from your device or estimated based on your IP address. This information is disclosed to Trywell's marketing team, and analytics and marketing service providers, or such providers may collect such information from you.

Sensory Information, such as recordings of phone calls with you, where permitted by law. This information is disclosed to Trywell's customer support and management teams.

Other Personal Information, including information you provide for us to post in a public space, including on the Site (such as testimonials) or on Trywell's social media pages, or that you post directly on Trywell's social media pages, information from your social media profile and information posted on your personal webpage, other information you submit, either by email, or when you attend any Trywell events or communicate with internal or third-party customer support teams. This information is disclosed to marketing and customer support teams, and marketing service providers, or such providers may collect such information from you.

Inferences, such as your profile reflecting personal preferences, characteristics, and predictions about your interests and preferences. This information is disclosed to Trywell's marketing team, and analytics and marketing service providers, or such providers may collect such information from you.
Sources of Personal InformationWe obtain the personal information listed in the categories above as previously specified, or otherwise from the following sources, as applicable:Directly from you when you provide it to us, including when you contact us, when you visit the Site, and when you make purchases on the Site. Some of Trywell's service providers may further disclose personal information to their own third-party service providers, as required for them to provide their services.Indirectly from you, for example, from observing your actions on the Site, or automatically using cookies and other tracking technologies, as further specified in the “Tracking Technologies” section below. We may also obtain personal information about you from some of our business partners or companies who compile information about shoppers and their preferences, and from certain social media platforms.
Tracking TechnologiesWhen you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.We collect Device Information using the following technologies:“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Do Not TrackPlease note that we do not alter the Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.Sale of Personal Information and Disclosure to Other Parties Trywell family of companies.Trywell may share data within the Trywell family of companies, which includes all subsidiaries and affiliates, as required.

Service Providers.Trywell shares data with its service providers, including third party providers that help with the following: order fulfillment, payment processing, fraud detection and identity verification, website operation, market research companies, support services, promotions, website development, data analysis, etc.

Other parties due to a merger, acquisition, or sale. Trywell may share data in the course of a corporate transaction such as a merger, acquisition, or sale of all or a portion of its assets.

Other parties as required by law. Trywell may disclose your information in the course of any legal process, upon request from a government entity, to protect our legal rights, to protect your safety or the safety of others, to investigate or prevent fraud, or in order to comply with the law or a legal requirement such as a subpoena.

SPECIFIC SERVICE PROVIDERS 
As mentioned, maintaining your privacy is very important to Trywell. Therefore, all your purchase transactions are processed via Shopify Gateway and are fully secure. In fact, Trywell uses Shopify to power its online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. Trywell also uses Google Analytics to better understand how customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may provide links or refer you to third-party websites or apps, including social media platforms. Please note that this Policy only applies to individuals who interact with Trywell as consumers. This Policy does not apply to, and Trywell is not responsible for, the privacy practices of any third parties. We invite you to read their privacy policies carefully.

BEHAVIOURAL ADVERTISING 
As described above, we may use your personal information to provide you with targeted advertisements and/or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

Facebook:https://www.facebook.com/settings/?tab=ads

Google:https://www.google.com/settings/ads/anonymous

Bing:https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

INFORMATION SECURITY 
Despite the existence of this Policy and Trywell's efforts to maintain your privacy rights and protect your personal data, the transmission of information through the Internet is not always completely secure, and as such, we cannot guarantee the security of your data during transmission through the Trywell website and any applications used.

YOUR PRIVACY RIGHTS 
European Residents 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

California Residents 
The California Consumer Privacy Act (“CCPA”) provides consumers that are California residents with specific rights regarding their personal information. This section describes your rights under CCPA and explains how to exercise those rights (subject to certain limitations at law) in relation to the personal information about you that we have collected and disclosed, as applicable.

Right to Know (Right to Access Specific Information):The right to know and access any of the following information relating to the personal information we have collected, used, and disclosed within the past twelve (12) months (subject to verification of your identity):The specific pieces of personal information we have collected about you;The categories of personal information we have collected about you;The categories of sources of the personal information we have collected about you;The categories of personal information disclosed to third parties for a business purpose, and the categories of third parties to whom this information was disclosed;The business or commercial purposes for collecting the personal information.Right to Request Deletion:The right to request the deletion of your personal information that we have collected from or about you and retained (subject to our verification of your identity). However, we may deny your request to delete your personal information if it is necessary to maintain your personal information in order for us to:Complete the transaction for which we collected the personal information, fulfill the terms of any written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our obligations towards you;Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for such activities;Exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law;Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, if you have provided informed consent;Enable solely internal uses that are reasonably aligned with your expectations based on our relationship with you;Comply with a legal obligation;Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.Right to Non-Discrimination:The right not to be discriminated against for exercising any of your CCPA rights. Unless permitted by the CCPA and for a valid reason, Goli will not, after you have exercised any of such rights:Deny you goods or services;Charge you different prices or rates for goods or service, including through granting discounts or other benefits, or imposing penalties;Provide you a different level or quality of goods or services;Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.Right to Opt-Out of Personal Information Sales:The right to direct companies not to sell personal information about you to third parties. This section does not apply as Goli does not sell any personal information to third parties for direct monetary consideration.
Rights Under California’s “Shine the Light” LawCalifornia’s “Shine the Light” law (Civil Code § 1798.83) permits California residents that have a business relationship with Trywell, and/or that use the Site, to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year, or to opt-out of such disclosures.

DATA RETENTION 
When you place an order through the Site, we will maintain your personal information for our records as required, unless and until you ask us to delete this information when feasible.

CHANGES 
This Policy may be updated from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons, and the updated Policy will be posted on the Site. Please consult the Policy periodically for updates. Your continued use of the Site following the posting of such updates constitutes your acceptance of such changes.

MINORS 
The Site is not intended for individuals under the age of 18, and Goli does not intentionally collect any information from minors. If you are the parent or legal guardian of a child under the age of 13, and believe that your child has provided personal information to us, please contact us as specified in the section below to inform us and request deletion of this personal information.

CONTACT US 
For more information about our privacy practices, to make requests related to your privacy rights, or if you would like to make a complaint, please contact us by e‐mail at cs@dotrywell.com or by mail at the following address: 

TRYWELL LLC. 
Privacy Compliance Officer 
31 Vose Avenue, South Orange, NJ 07079PO Box #482

Contacting Us Under the CCPA 
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a request related to your personal information and your California privacy rights. You are entitled to submit up to two requests to us within a twelve-month period. 

In your request, please provide sufficient information that allows for verification of your identity (i.e., your name, email address, mailing address, and whether you are the person about whom we collected personal information or an authorized representative of such person), and describe (1) your request with sufficient detail that allows for proper evaluation and (2) the personal information that it relates to. In certain cases, additional personal information may be needed in order to properly respond to your request, and such information will be used solely for the purposes of verification. 

You do not need to create a Trywell account to submit a request. 

Responses to Your Requests Under the CCPA 
You will receive a response to your request within 45 days of its receipt. If more than 45 days (but no longer than 90 days) are reasonably required, you will be informed in writing of such an extension. If your request is not fulfilled, you will be provided with a justification within 45 days of your request.

Miscellaneous

Entire Agreement and Severability

These Terms of Service are the entire agreement between you and us with respect to the Services, including use of the Site, and supersede all prior or contemporaneous communications and proposals (whether oral, written or electronic) between you and us with respect to the Services. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder

Force Majeure

We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.

Assignment

These Terms of Service are personal to you, and are not assignable, transferable or sublicensable by you except with our prior written consent. We may assign, transfer or delegate any of our rights and obligations hereunder without consent.

Coupon Codes

Coupon codes have no cash value and cannot be redeemable for cash, and cannot be combined with any other offers. Limit one coupon code per order. Coupon codes generally expire and are no longer valid for redemption 90 days after their date of generation, but certain coupon codes may have their own redemption period as specified in connection with the coupon code itself. The unauthorized reproduction, resale, modification, or trade of coupon codes is prohibited. Coupon codes are void where prohibited, taxed or restricted. Olly reserves the right to change or limit coupon codes in its sole discretion.

Agency

No agency, partnership, joint venture, or employment relationship is created as a result of these Terms of Service and neither party has any authority of any kind to bind the other in any respect.

Notices

Unless otherwise specified in these Term of Service, all notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; or the day after it is sent, if sent for next day delivery by recognized overnight delivery service. Electronic notices should be sent to cs@dotrywell.com.

No Waiver

Our failure to enforce any part of these Terms of Service shall not constitute a waiver of our right to later enforce that or any other part of these Terms of Service. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms of Service to be binding, we must provide you with written notice of such waiver through one of our authorized representatives.

Headings

The section and paragraph headings in these Terms of Service are for convenience only and shall not affect their interpretation.

Contact

You may contact us at the following address: TRYWELL LLC, 31 Vose AvenueSouth Orange, NJ 07079PO Box #482. Effective Date of Terms of Service: November 2021

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time by emailing dotrywell@gmail.com

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